The Ministry of Communication (MEDIDECC) has cautioned companies and individuals in Tonga who are selling Starlink satellites without the necessary licenses, labelling their activities as “illegal.”
It has been warned that those breaching the applicable statutes could be liable for heavy fines.
Tongan residents are experiencing internet inconsistency patterns following repeated damages to the undersea cable connecting internet services to its northern archipelagos.
The latest damages last month appear to have been recently fixed.
Starlink was recently granted a provisional temporary permit to operate in the Kingdom for six months as part of the government’s attempts to provide stable internet connection to its people.
“It has come to our attention that certain individuals and entities are engaging in the illegal resale of these terminals, which are exclusively distributed by authorised sellers, namely Digicel Tonga and Wantok”, the Communication said in a statement.
It said the unauthorised sale of Starlink terminals could undermine the telecommunications system and pose consumer risks by offering non-compliant or malfunctioning devices.
“Under current legislation, individuals found guilty of illegally reselling Starlink terminals will face severe penalties. The law stipulates that offenders may incur a penalty of up to $10,000 or face imprisonment for a term not exceeding four years, or both”.
This stringent measure was put in place to protect consumers and ensure that all telecommunications services provided in Tonga meet established safety and quality standards.
“We urge all residents and businesses in Tonga to refrain from purchasing Starlink terminals from unauthorized sellers.
“Instead, please seek out Digicel Tonga or Wantok for legitimate purchases.
By doing so, you will ensure compliance with local laws and receive proper customer support and service”.
Consumers should verify the credentials of any seller before completing a purchase to assist consumers in making informed decisions, it said.
“Authorised retailers can provide necessary documentation confirming their legitimacy as distributors of Starlink products.
“If you suspect any illegal activity related to the resale of Starlink terminals, please report it immediately to local authorities or contact details below.
Your cooperation is vital in maintaining a lawful marketplace and protecting our community”.
